Brazil orders Meta to suspend policy banning third-party AI chatbots from WhatsApp

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Brazil's competition watchdog has ordered WhatsApp to suspend its policy banning third-party AI chatbots from its business API, and an investigation has been launched to determine if the policy is anti-competitive.

Market Impact

Market impact analysis based on neutral sentiment with 80% confidence.

Sentiment
Neutral
AI Confidence
80%
Time Horizon
Short Term

Article Context

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Brazil's competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an investigation against the company to determine if the policy is anti-competitive.

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Original article published by TechCrunch on January 13, 2026.
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