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Social Security says its phone service is getting better — but watchdogs warn callback wait times can run over an hour
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Why This Matters
The Social Security Administration reported an improvement in its phone service, but watchdogs expressed concerns over long callback wait times, with some exceeding over an hour.
Market Impact
Market impact analysis based on neutral sentiment with 69% confidence.
Sentiment
Neutral
AI Confidence
69%
Article Context
Note: This is a brief excerpt for context. Click below to read the full article on the original source.
The Social Security Administration Office of Inspector General said the agency’s average speed of answer was only seven minutes in September.
Original article published by
Unknown
on December 23, 2025.
Analysis and insights provided by AnalystMarkets AI.
Analysis and insights provided by AnalystMarkets AI.